Case Studies From Our Consulting Services
“Being good, is good for business” ~ Lindsay Hampson
ThisRock Inc. helps businesses of all sizes by providing ESG services such as obtaining Platinum Ecovadis Certifications, publishing annual sustainability reports and more.
Transforming TEAM Group’s Sustainability Practices

Client Background
TEAM Industrial Services (TEAM Group) is a prominent provider of industrial cleaning services across North America, employing over 1,700 people. As part of their journey to meet growing client demands, such as those from General Motors and Volkswagen, they aimed to enhance their sustainability performance. Initially scoring in the lower tiers of EcoVadis, TEAM Group recognized the need for a strategic approach to sustainability and partnered with ThisRock for expert guidance.
Challenge
TEAM Group faced significant pressure from clients like General Motors, which required them to improve their EcoVadis rating, and Volkswagen, which mandated a Supplier Assurance B Rating (also called Drive Sustainability). Their existing sustainability initiatives were not formalized enough, and they lacked comprehensive policies, training, and documentation. With increasing demands from clients and the need to achieve certifications like ISO 14001, TEAM Group needed a transformation.
Our Solution
ThisRock worked closely with TEAM Group to address key gaps across all themes assessed by EcoVadis, along with preparing them for client-specific requirements and certifications:
1. Environmental Policies and Certifications
Enhanced environmental policies focused on reducing energy consumption, generating baselines for greenhouse gas emissions (Scope 1 and 2 across 2 offices), and improving waste management practices.
Got to understand more about what TEAM was passionate – helped them find #TeamTrees to donate to, and set a target to plant 10,000 trees by end of 2026.
Supported TEAM Group through the process of obtaining ISO 14001 certification, formalizing their environmental management systems.
2. Labor & Human Rights
Introduced new policies to ensure compliance with labor laws, focusing on diversity, equity, and inclusion (DEI), career development, and workplace safety.
Pulled baseline data about health and safety, diversity, living wage, and training
Set quantifiable objectives for employee health and safety, ensuring rigorous standards that extended to subcontractors.
3. Ethics and Governance
Strengthened governance with robust policies on ethics, including anti-corruption, fraud prevention, and conflict of interest management.
They were tracking at 0 for issues, and we helped them create a way to track
Rolled out company-wide ethics training programs to ensure compliance and foster a culture of integrity.
4. Sustainable Procurement
Developed comprehensive sustainable procurement policies, ensuring that environmental and social factors were embedded in supplier assessments.
We looked at their top suppliers by spend, and assessed them across major ESG components
We also created training just for TEAM buyers, so they can spot new vendors they’d want to work with going forward.
Helped TEAM Group achieve a Supplier Assurance B Rating (Drive Sustainability), a requirement from their client Volkswagen.
Outcome
With ThisRock’s support, TEAM Group saw substantial improvements in their sustainability performance, achieving:
- An overall EcoVadis score of 66%, placing them in the 87th percentile and earning a Silver status.
- Key scores:
- Environment: 60/100
- Labor & Human Rights: 70/100
- Ethics: 70/100
- Sustainable Procurement: 60/100
- Achieved the Supplier Assurance B Rating (Drive Sustainability) for Volkswagen.
- Secured ISO 14001 certification for environmental management.
- Wrote ESG Report for 2023

Ongoing Support
Apart from the achievement of Ecovadis Silver, we are providing ongoing support to TEAM Group with ThisRock’s monthly subscription, called Base Camp, to further exceed their sustainable development. We run their monthly Sustainability Committee meeting, track their ongoing targets and reporting, look at corrective actions and goals, touch on a supplier ESG program, and speak about a fresh personal life sustainability topic.
Conclusion
ThisRock’s targeted approach enabled TEAM Group to elevate its sustainability practices, meet the stringent requirements of key clients like General Motors and Volkswagen, and secure vital certifications. By fostering a culture of sustainability and continuous improvement, TEAM Group is now positioned as a leader in sustainable practices within their industry.
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Ingot

Client Background
Ingot Metal Company Limited, based in Toronto, is a prominent manufacturer of brass and bronze ingots, producing high-quality copper-based alloys for over 70 years. Despite their initial efforts to enhance sustainability independently, their first EcoVadis assessment yielded no badges. Recognizing the need for expert guidance, Ingot Metal partnered with ThisRock to elevate their sustainability practices and achieve greater results.
Challenge
Ingot Metal faced significant challenges in aligning with growing sustainability demands from clients and industry standards. Their existing sustainability initiatives were not well-documented, lacked formal policies, and staff awareness was low. Initial independent efforts resulted in a fragmented submission, yielding a low EcoVadis score. Additionally, Ingot Metal needed customized strategies to address industry-specific requirements while contending with increasing pressure from larger clients to meet stringent sustainability standards and prepare for future regulatory changes.
Our Solution
ThisRock provided targeted solutions that addressed Ingot Metal’s specific challenges across the key themes assessed by EcoVadis:
1. Environmental Policies and Certifications
Developed formal environmental policies to establish a structured approach for waste management, energy consumption reduction, and emissions control.
Supported Ingot Metal in setting and achieving quantifiable environmental goals, leading to a significant score improvement from 43 to 80 in the Environmental category.
2. Labor & Human Rights
Introduced comprehensive policies focusing on compliance with labor laws, employee training, and workplace safety.
Established a baseline for diversity, health and safety, and employee training to set measurable objectives, resulting in an increase from 50 to 80 in the Labor & Human Rights score.
3. Ethics and Governance
Strengthened governance with robust ethics policies, including anti-corruption and conflict-of-interest management.
Rolled out company-wide ethics training programs to ensure compliance and foster a culture of integrity, which improved their Ethics score from 30 to 70.
4. Sustainable Procurement
Developed sustainable procurement policies to integrate environmental and social factors into supplier assessments.
Implemented training for Ingot Metal’s buyers to better evaluate suppliers, enhancing their Sustainable Procurement score from 40 to 70.
Outcome
With ThisRock’s support, Ingot Metal achieved significant improvements in their sustainability performance:
- Achieved EcoVadis Gold Status: Ingot Metal elevated their overall EcoVadis score, attaining the prestigious Gold rating.
- Key scores:
- Environment: Improved from 43 to 80
- Labor & Human Rights: Improved from 50 to 80
- Ethics: Improved from 30 to 70
- Sustainable Procurement: Improved from 40 to 70
- ESG Reporting: Developed a comprehensive ESG report, ensuring transparency and alignment with best practices.
- SDG Alignment: Connected Ingot Metal’s initiatives to the United Nations Sustainable Development Goals (SDGs), solidifying their commitment to broader global objectives.
- Base Camp: We continue to support Ingot Metal through our Base Camp subscription, focusing on continuous improvement and maintaining high standards.

Ongoing Support
In addition to the achievements with EcoVadis, ThisRock continues to support Ingot Metal through its Base Camp subscription, focusing on continuous improvement and maintaining high standards. ThisRock assists with regular ESG updates, committee meetings, and strategic sustainability planning, ensuring that Ingot Metal remains a leader in sustainability within their industry.
Conclusion
ThisRock’s strategic approach and dedication to real, impactful change enabled Ingot Metal to not only improve their sustainability practices but also achieve the prestigious EcoVadis Gold rating. This accomplishment underscores their commitment to sustainability and highlights the effectiveness of ThisRock’s expertise in driving substantial improvements in sustainable practices. Through targeted policies, actionable measures, and comprehensive reporting, Ingot Metal has transformed their sustainability efforts and set a benchmark for excellence in the industry.
We’re Ready To Help You!
Our consultants have helped countless businesses along your ESG & sustainability journeys
Get certified for Ecovadis
ESG & sustainability reporting
Sustainability & ESG consulting
Crosslink Technologies

Client Background
Crosslink Technologies is a Toronto-based chemical company specializing in chemical and molding manufacturing. Facing increasing client demands for improved sustainability practices, they initially held an EcoVadis score of 48%, with gaps in procurement and other key areas. To strengthen their sustainability profile, Crosslink partnered with ThisRock to enhance their ESG performance and meet customer expectations.
Challenge
Crosslink’s initial EcoVadis score of 48% reflected challenges in areas such as sustainable procurement, labor rights, and environmental management. Their procurement score of 30% posed a particular risk, as major clients required higher sustainability standards. In addition, Crosslink sought to formalize their sustainability efforts with an ESG report.
Our Solution
Over several months, ThisRock worked closely with Crosslink to develop a comprehensive sustainability strategy that not only improved their EcoVadis score but also created lasting internal changes:
1. Environmental Policies and Certifications
Developed and implemented policies focused on energy consumption, GHG emissions, and waste management.
Introduced employee training programs to promote energy conservation and waste reduction practices.
Created an ESG report to formalize Crosslink’s sustainability initiatives and align them with industry standards, such as the GHG Protocol.
2. Labor & Human Rights Enhancements
Strengthened DEI and health and safety policies, ensuring the company met global best practices.
Introduced new sustainability elements to Crosslink’s Joint Health and Safety Committee (JHSC), integrating environmental considerations into workplace safety protocols.
3. Ethics and Governance Improvements
Established comprehensive governance policies, including anti-corruption, fraud prevention, and conflict of interest measures.
Conducted ethics training to ensure full understanding and compliance across the company.
4. Sustainable Procurement Overhaul
Designed robust procurement policies that prioritized environmental and social factors in supplier contracts.
Implemented a supplier assessment system to ensure sustainability standards were met throughout the supply chain.
Outcome
Through the collaborative efforts of ThisRock and Crosslink, the company achieved substantial improvements:
- Their overall EcoVadis score improved from 48% to 77%, placing them in the 98th percentile and earning a Gold status.
- Key theme score improvements:
- Environment: from 50 to 80
- Labor & Human Rights: from 50 to 75
- Ethics: from 50 to 80
- Sustainable Procurement: from 30 to 70
- The ESG report ThisRock created helped communicate Crosslink’s sustainability progress to stakeholders.
- Enhancements to the JHSC incorporated sustainability into health and safety protocols, further embedding sustainability in Crosslink’s operations.

Ongoing Support
Apart from the achievement of Ecovadis Gold, we are providing ongoing support to Crosslink Technology with ThisRock’s monthly subscription, called Base Camp, to further exceed their sustainable development. We have 2 calls each month, produce a unique monthly ESG report tracker, measure their ongoing targets and reporting, look at corrective actions and goals, touch on a supplier ESG program, and speak about a fresh personal life sustainability topic.
Conclusion
ThisRock’s expert guidance enabled Crosslink Technologies to achieve significant improvements in their sustainability practices, securing a Gold EcoVadis rating and embedding sustainability throughout their operations. With improved policies, reporting, and supplier management, Crosslink has established itself as a leader in sustainable chemical manufacturing.
We’re Ready To Help You!
Our consultants have helped countless businesses along your ESG & sustainability journeys
Get certified for Ecovadis
ESG & sustainability reporting
Sustainability & ESG consulting



















































































